Privacy Policy

September 2019

This Privacy Policy describes the privacy practices of Bio Glass. (“Bio”, "us", "we", or "our") with respect to information we collect both online (through and other web site(s) operated by or for Bio Glass. (collectively, "Bio Glass Sites")), Bio Glass. respects your right to privacy. We appreciate that you care about how your information is collected, used, and shared.
This Privacy Policy explains how we collect, use, disclose, and protect your information. By interacting with Bio Glass you consent to the information that is collected or submitted as described in this privacy policy.


What Information Do We Collect?

We may collect personally identifiable information (“Personal Information”) that you provide to us, such as when you purchase, renew, or modify your Bio Glass customer account, make a purchase in our store or on, participate in surveys or contests, or communicate with us for any reason. The types of Personal Information that we may collect from you may include your name, social network accounts, mailing address, email address, telephone number, date of birth or age, driver's license number, credit card account information, mobile device information, profile pictures, purchase/return/cancellation information, and/or how you use the Bio Glass Site. 
We and our services use cookies, web beacons, and similar technology to receive and store certain information whenever you interact with the Bio Glass site through your computer or mobile device. This information, includes, but is not limited to: the pages you visit on the Bio Glass site, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms, and the physical wireless access point to which you are connected.

The Bio Glass Site may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited Bio Glass through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

While you may have the opportunity to control the use of cookies through your web browser, we do not otherwise currently respond to web browser "do not track" signals. If we do so in the future, we will describe how we do so in this privacy policy.

Finally, we may also, in certain circumstances, combine the Personal Information we collect with the non– personal information we collect. For example, when you use a Bio Glass Site, we may combine the non– personal information we collect with your email address.

How Do We Use Your Information?

Like many retailers, the information we collect is generally used to:

  • Process your orders, payment and return transactions;
  • Respond to requests for information about products and services;
  • Connect with you regarding our guest services via our contact center, internet chat platform, or on social media; 
  • Collect information require by law (for example, age-restricted purchases);
  • Deliver promotional offers, newsletters, emails and social media notifications; 
  • Provide interactive features on the Bio Glass Site; 
  • Improve the operation of the Bio Glass Site;
  • Provide you with marketing and promotional information that we believe adds value to your accounts ("Promotional Material"); 
  • Customize your experience on the Bio Glass Site and in other incentive programs, 
  • Prevent fraudulent transactions; 
  • Understand your needs so that we may provide you with the most suitable products and services; 
  • Respond to legal/regulatory inquiries; or 
  • Otherwise communicate with you about

  • Do We Share Your Information With Third Parties?

    Bio Glass does not share your Personal Information with third parties, except under the limited circumstances explained below.

    Service Providers:

    Bio Glass will not share your Personal Information with service providers who may provide operational or other support services to our customers, or who perform certain functions on our behalf, unless the information is necessary for said Service Providers to complete their functions. Examples of such functions include processing payments, processing rebates, distributing emails, conducting research, shipping orders, and/or providing fraud protection services.

    Other Disclosures:

    Bio Glass will not share your Personal Information unless Bio Glass believes, in good faith that such disclosure is: (a) authorized by law or necessary to comply with a legal process; (b) required in response to legal claims; (c) necessary to protect personal safety, property or other rights of Bio Glass and its customers or employees; or (d) an integral part of a sale of all or part of our business, including assets, merger or reorganization.

    Is My Information Secure?

    Bio Glass is committed to maintaining the security of information under our control. As a means of preventing unauthorized access, maintaining data accuracy, and ensuring correct use of information, there are administrative, technical, and physical safeguards to protect the information we collect. Any information collected on the Bio Glass Site is located on a secure server located behind a firewall and is not directly connected to the Internet. Bio Glass employs Secure Socket Layer software and password protection procedures to safeguard Personal Information collected. 

    Information About Children Under 18

    Bio Glass Site is a general audience web site and is not targeted to children under 18 years of age. Bio Glass does not knowingly collect or store personal information of children under the age of 18. If we learn that we have any personal information about a child under the age of 18, we will delete that information.

    If a child under the age of 18 has provided us with personal information online, we ask that a parent or guardian email us by submitting a contact form in the bottom right hand of your screen.

    Rights of California Residents

    If you are a California resident, you can request information about the personal information (if any) we disclosed to third parties, pursuant to the California "Shine the Light Law," California Civil Code Section 1798.83 (“Shine the Light Law”). Requests made pursuant to the Shine the Light Law may be made no more than once per calendar year. 

    The California "Shine the Light Law," California Civil Code Section 1798.83, permits California residents to request and obtain once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. 

    Changes To This Privacy Policy

    We reserve the right to change this Privacy Policy at any time. To make you aware of material changes to this policy, we will post the date of the policy that was last revised at the top of the policy. We encourage you to periodically review this Privacy Policy. Your use of any of the Bio Glass Site constitutes your agreement to the current version of this Privacy Policy as of the date of your use.

    How Do I Access My Information? 

    You may update, review, or correct your account information by logging in to your account here

    How Do I Contact Bio Glass?

    If you have any questions, comments or concerns regarding this Privacy Policy, please email us by submitting a contact form via the button in the bottom right hand corner of your screen.